I TOTZ Believe That

I moved out of my crappy studio apartment two months ago, but have yet to get my security deposit back. Several weeks ago, I e-mailed (paper trail!) Horizon Realty to see what the deal was, and no one ever got back to me. I waited about a week and then found the office manager's e-mail as well as the office e-mail of the guy who showed me the apartment originally and e-mailed both of them saying they had violated the 21 day waiting period for return of security deposits, I had been in touch with the WeHo Rent Stabilization and Housing Dept. and if they didn't let me know STAT when I was getting my deposit, I would pursue this in small claims court. No one e-mailed me back, but the agent guy did call and leave me a voicemail asking me to call his cell phone and saying Wow he totally sent the check like a long time ago, how weird that I hadn't gotten it. He claimed he would stop payment on the check he supposedly sent me and send a replacement check and he asked me to call him back on his cell, just so he could reassure me that he had sent a check. Uh huh. I accidentally deleted his voicemail before I'd written down his cell phone number, so I emailed him back, told him that and asked that he let me know via e-mail when he was sending the check, so I could have a record of when I expect to receive it. He wrote me back this morning from a gmail address saying "ok" and then a minute later wrote back "sorry didn't see the first message 323-555-5555." Cause clearly I still really want his cell phone number? Also, I don't know what he means by "first message" because me saying I deleted his voicemail and didn't write down his number and my request that he let me know via e-mail when I was getting my check was all in a single email.

But also, why does he keep giving me non-business contact info? His cell number, a g-mail account? I didn't actually think Horizon Realty could get less professional (did I mention that this agent guy inexplicable wrote only my first name on my lease?), but then they just did. Amazing.

I WANT MY SECURITY DEPOSIT!